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Organisational Chart Guide

1. Purpose of this Guide

This artefact proves that your company has clear reporting lines and responsibilities. Cyber Essentials requires this because, in a crisis, everyone needs to know who calls the shots. An organisational chart is like your battle map — showing who leads, who supports, and who reports where.


2. What You Will Submit

You will need:

  • An organisational chart that includes:

    • Leadership roles (e.g., CEO, Directors).

    • IT/security roles (e.g., IT Manager, Security Lead).

    • Operational teams (e.g., HR, Finance, Ops).

    • Reporting lines (who reports to whom).


3. How to Collect / Obtain / Generate This Evidence

For StrongKeep Customers (recommended):

  1. Download StrongKeep's Organisational Chart Template.

  2. Fill in your company’s staff names, job titles, and reporting relationships.

  3. Save as PDF or PNG.

If building from scratch:

  • Microsoft PowerPoint / Word / Excel: Use SmartArt → Hierarchy → fill in roles.

  • Draw.io / Lucidchart / Canva: Use drag-and-drop hierarchy tools to design the chart.

  • Ensure clarity: don’t overload with every single intern — focus on structure and authority.


4. Evidence Format

  • Accepted file types: PDF, PNG, JPG, DOCX.

  • Suggested naming format:
    YourCompanyName_OrgChart_YYYY-MM-DD.pdf
    Example: AcmeCorp_OrgChart_2025-07-01.pdf


5. What “Good” Looks Like

  • Clear hierarchical structure with key roles shown.

  • Reporting lines visible (arrows/lines connecting roles).

  • Includes IT/security roles relevant to incident response.

  • Reflects the current state of your company (not outdated).

Why it matters: auditors want to see that your company won’t descend into chaos during an incident — everyone knows their role and who they report to.


6. Tips

  • Update the chart whenever leadership or IT/security roles change.

  • Keep it high-level — auditors don’t need every intern or contractor.

  • Pair this with your Incident Response Plan artefact to show who actually carries out each action.